Calibrations, inspections and repairs are done directly by the manufacturer, Pruftechnik/Fluke Reliability, at their US service facilities in Bonita Springs, FL.
Please download and fill out this 
RMA FORM, then e-mail it to productservice.na@pruftechnik.com
Your Pruftechnik equipment (OPTALIGN, ROTALIGN, SHAFTALIGN, VIBXPERT, VIBSCANNER, etc.) will need to be shipped to the following address:
FLUKE ELECTRONICS dba PRUFTECHNIK
ATTN: CALIBRATION/REPAIR DEPT.
3181 N. BAY VILLAGE CT.
BONITA SPRINGS, FL 34135
NOTE: A PO is not required in advance; upon receipt and inspection of your device, you will receive an actual service quotation for your approval prior to any services being performed. Expedited calibration service, if requested, is typically available for an additional fee.
Standard calibration cost for shaft alignment systems is $1,316.00*
Standard calibration cost for portable vibration devices is $1,519.00*
*As of 1/1/2024 - pricing subject to change without notice.
If any services would for some reason take an extended period of time, loaner systems may be available at no charge (excluding shipping costs) upon request.
Calibration certification and inspection/repair service includes:
- Cleaning and examination of the system, including parts to make sure all are in proper working condition.
- Check system operation, including any preventative repair if needed to make sure the system works as a whole.
- Update system firmware to current version (if applicable).
If you have any questions, please do not hesitate to contact us.
NOTE: CALIBRATION INSPECTION AND CERTIFICATION IS RECOMMENDED EVERY 2 YEARS.
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