Calibrations, inspections and repairs are done directly by the manufacturer, Pruftechnik/Fluke Reliability, at their US service facilities in Bonita Springs, FL.
Please download and fill out this 
RMA FORM, then e-mail it to productservice.na@pruftechnik.com
Your Pruftechnik equipment (OPTALIGN, ROTALIGN, SHAFTALIGN, VIBXPERT, VIBSCANNER, etc.) will need to be shipped to the following address:
FLUKE ELECTRONICS dba PRUFTECHNIK
ATTN: CALIBRATION/REPAIR DEPT.
3181 N. BAY VILLAGE CT.
BONITA SPRINGS, FL 34135
NOTE: A PO is not required in advance; upon receipt and inspection of your device, you will receive an actual service quotation for your approval prior to any services being performed. Expedited calibration service, if requested, is typically available for an additional fee.
Standard calibration cost for shaft alignment systems is $1,316.00* (expedite fee $658.00* - if requested)
Standard calibration cost for portable vibration devices is $1,519.00* (expedite fee $760.00* - if requested)
*As of 1/1/2024 - pricing subject to change without notice.
If any services would for some reason take an extended period of time, loaner systems may be available at no charge (excluding shipping costs) upon request.
If you have any questions, please do not hesitate to contact us.
NOTE: CALIBRATION INSPECTION AND CERTIFICATION IS RECOMMENDED EVERY 2 YEARS.
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