Calibrations, inspections and repairs are done directly by the manufacturer, Pruftechnik/Fluke Reliability, at their US service facilities in Philadelphia, PA.
Please download and fill out this RMA FORM, then e-mail it to email@example.com
Your Pruftechnik equipment (OPTALIGN, ROTALIGN, SHAFTALIGN, VIBXPERT, VIBSCANNER, etc.) will need to be shipped to the following address:
Attn: Calibration/Repair Dept.
7821 Bartram Avenue
Philadelphia, PA 19153
NOTE: A PO is not required in advance; upon receipt and inspection of your device, you will receive an actual service quotation for your approval prior to any services being performed. Expedited calibration service, if requested, is possible for an additional fee.
If any services would for some reason take an extended period of time, loaner systems may be available at no charge (excluding shipping costs) upon request.
Calibration certification and inspection/repair service includes:
- Cleaning and examination of the system, including parts to make sure all are in proper working condition.
- Check system operation, including any preventative repair if needed to make sure the system works as a whole.
- Update system firmware to current version (if applicable).
If you have any questions, please do not hesitate to contact us.
NOTE: CALIBRATION INSPECTION AND CERTIFICATION IS RECOMMENDED EVERY 2 YEARS.