Calibrations, inspections and repairs are done directly by the manufacturer, Pruftechnik, at their US headquarters in Philadelphia, PA. Please fill out the form at the following link and send your system to the address shown below. Upon inspection Pruftechnik will send an estimate for your approval prior to performing any services. Pruftechnik does not require a PO ahead of time and they will provide you an RMA upon request.
Attn: Calibration/Repair Dept.
7821 Bartram Avenue
Philadelphia, PA 19153
For expedited service, please ship your equipment to them via next day delivery and make a note in the comments section of the form that you require your equipment back ASAP. Expedited turnaround time is typically 3-4 days round trip, otherwise typically about 2 weeks with ground service shipping. If any services would for some reason take an extended period of time, Pruftechnik does offer loaner systems at no charge (excluding shipping costs) upon request.
Calibration certification and inspection/repair service includes:
- Cleaning and examination of the system, including parts to make sure all are in proper working condition.
- Check system operation, including any preventative repair if needed to make sure the system works as a whole.
- Update system firmware to current version (if applicable).
If you have any questions, please do not hesitate to contact us.
NOTE: CALIBRATION INSPECTION AND CERTIFICATION IS RECOMMENDED EVERY 2 YEARS.